Frequently asked questions
Practical answers before you begin a digital project.
Questions about landing pages, websites, ecommerce, analytics, pricing, delivery and support after launch.
- 01Scope and pricing
- 02Delivery and timing
- 03Analytics and support
Planning and scope
6 practical questions
What is the best place to start?
Start with the business objective and the action you need from visitors. We can then recommend a landing page, a website, analytics or a staged combination.
Do I need to prepare a complete brief?
No. A useful starting point is the offer, audience, objective, preferred timeline and anything that already exists.
Can I start with a smaller first phase?
Yes. A landing page, analytics audit, content restructure or focused website improvement can be a sensible first phase before a larger investment.
How do you decide which service is appropriate?
We look at the current problem, the audience, the desired action and what is already available. The recommendation is based on the smallest useful scope, not on selling every service at once.
What information do you need before recommending a solution?
We usually need the offer, audience, existing website, project objective, available content, preferred timing and an indicative budget range.
Can you work with an existing brand and design system?
Yes. We can work within an established identity, refine an inconsistent system or define the minimum visual direction needed for the project.
Websites and landing pages
7 practical questions
When should I use a landing page instead of a full website?
A landing page is useful when one offer, audience and conversion are the priority. A full website is better when several services, trust signals and company information need to be explained.
Can you improve an existing website?
Yes. We can audit and improve structure, design, conversion paths, analytics or technical maintenance without rebuilding everything automatically.
Do you help with website copy?
Yes. We structure and refine the core message so visitors can understand the offer, who it is for and what to do next. We still need accurate business context from you.
Will the website work properly on mobile?
Yes. Responsive behaviour, readable content, navigation, forms and important actions are designed and checked across relevant screen sizes.
Are forms included and tested?
Forms can be included in the agreed scope. We test validation, successful submission, confirmation behaviour and the related conversion event before launch.
Can you build pages for paid campaigns?
Yes. We create dedicated campaign destinations that connect the advert, offer and next action instead of sending every visitor to a general page.
Do you include basic technical SEO?
Yes. Relevant projects include semantic structure, page titles, descriptions, indexation controls, internal linking and other agreed technical foundations.
Ecommerce
5 practical questions
Can you build an online store for a small catalogue?
Yes. A focused catalogue can be a strong starting point when categories, product information and the order path are organised properly.
Can payments and delivery methods be configured?
Yes. They can be configured according to the selected providers, commercial rules and technical requirements agreed for the project.
Do you help organise products and categories?
Yes. We structure the catalogue around how customers search and compare, while keeping administration practical for the business.
Can you import products from an existing source?
Often yes. The scope depends on catalogue size, source format, image quality and how consistent the existing product data is.
Will I be able to manage products and orders?
Yes. We provide practical guidance for the essential workflows included in the project, such as products, orders, stock and common content changes.
Analytics and campaigns
7 practical questions
What actions can be measured?
Depending on the website, we can measure forms, calls, bookings, downloads, checkout steps, orders and other interactions that represent useful business outcomes.
Is analytics included in every project?
Analytics can be included according to scope, from baseline conversion tracking to a documented measurement and reporting setup.
Can you audit an existing analytics setup?
Yes. We can review events, conversions, naming, consent behaviour, duplicate tracking and gaps between the website and reporting.
Do you work with consent mode and cookie preferences?
Yes. Optional measurement should respect the visitor's consent choice. We can implement and test consent-aware tracking within the agreed technical scope.
Can you create reporting dashboards?
Yes. Dashboards can organise sources, pages, conversions and campaign outcomes around the questions the business actually needs to answer.
Can you prepare the website before a campaign starts?
Yes. We can review the offer, destination page, forms, mobile experience and conversion tracking before media spend begins.
Do you only support Google or Meta campaigns?
No. The required page, message and measurement foundation depends on the channel, audience and objective rather than on one advertising platform.
Pricing and delivery
7 practical questions
How much does a project cost?
Pricing depends on scope, content, integrations and timing. The pricing page provides starting points, followed by a tailored quote.
What is included in the quote?
The quote identifies deliverables, project stages, cost, estimated timing, required materials and any optional work so the scope is understood before implementation.
Are there recurring costs after launch?
There may be separate costs for domains, hosting, licences, platforms, payment providers or maintenance. We identify relevant recurring costs before the solution is confirmed.
How long does delivery take?
Timing depends on scope, content readiness, integrations and feedback. We provide an estimated schedule after understanding the project.
How are revisions handled?
Feedback is collected at agreed stages and revisions are handled within the scope described in the quote. This keeps decisions organised and protects the launch schedule.
Do you work with businesses outside Romania?
Yes. International and cross-border projects can be delivered remotely in English, provided the scope and communication process are suitable.
What can delay a project?
Common delays include missing content, changing scope, late approvals, unavailable access and third-party integrations that require additional review. We flag dependencies early.
Launch and support
6 practical questions
What happens before launch?
We verify the agreed pages, forms, links, responsive behaviour and important conversion events before the project receives live traffic.
What happens after launch?
We can monitor initial behaviour, resolve launch issues, maintain the website and turn reporting into prioritised improvements.
Do you provide website maintenance?
Yes. Maintenance can cover agreed updates, backups, form checks, small content changes, technical guidance and documented interventions.
Can you maintain a website built by someone else?
Often yes, after an initial review confirms the technology, access, current condition and whether the website can be supported responsibly.
Can you guarantee that a website will never have an issue?
No responsible provider can guarantee that. Maintenance reduces risk, improves visibility and creates a more predictable response when an issue appears.
Can support include ongoing improvements?
Yes. Small agreed improvements can be included in maintenance, while larger structural or development work is scoped separately.
Have a question specific to your project?
Send us the context and we will reply with the most useful next step.